Never Split the Difference

Never Split the DifferenceA former international hostage negotiator for the FBI offers a new, field tested approach to high stakes negotiations whether in the boardroom or at home n nAfter a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought h

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Categories: communication

The Science of Storytelling

The Science of Storytellingn One of my absolute favourite writers Decca Aitkenhead n n Who would we be without stories nStories mould who we are, from our character to our cultural identity They drive us to act out our dreams and ambitions, and shape our politics and beliefs We use them to construct our relationships, to

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Categories: communication

How to Win Friends and Influence People

How to Win Friends and Influence PeopleYou can go after the job you wantand get it You can take the job you haveand improve it You can take any situation you re inand make it work for you n nSince its release in 1936, How to Win Friends and Influence People has sold than 15 million copies Dale Carnegie s first book is a t

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Categories: communication